And So Begins My New Life

Join me as I embark on a new life and new career in Funeral Services.

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Location: Southeast, United States

I'm a Funeral Services graduate embarking on a new career. I graduated high school in 1981, served honorably in the United States Navy from 1982-1986, been married since 1986, and have one son. I've relocated to a new state and have begun working in my chosen profession of Funeral Services, and I've never been happier.

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Saturday, June 16, 2007

A Lesson Learned

Last night I got called at 1am to make a removal in a city about an hour away. The family had pre-arrangements with us. By the time I got up there and back and was able to get back to bed, it was about 4am, and I had to be at work by 8am, so I got only a couple of hours sleep. My boss was sitting with a different family, so I had to sit down with this family. As I said, they had pre-arrangements, which called for no services, direct cremation and a few death certificates. At the time the arrangements were made, they had paid enough money for 7 certficates. However, since that time, the price of certificates have gone up. This is money the county charges, not the funeral home. So instead of being able to buy 7, the money set aside would have covered only 6.

This is where I made a small mistake, and I'll know better next time. What I told the family was that there were 7 certificates paid for. Technically, this was true, but with an increase of $2 per certificate, the family owed $14 more dollars. What I should have said was "there is XX amount of money set aside for death certificates. How many would you like? They are XX dollars apiece."


Blogger Sharkbait said...

$14? Let it go. It's the last thing on everybody's mind.

Sorry you're so tired! The wild times of a funeral director...(guess that means that it really IS like they show on TV...well, HBO at least).

11:10 AM  
Blogger Granimore said...

The only reason I'm tired is the fallout from the bike ride, then turning around two days later and pulling and spreading mulch for three days. We ended up using 8 cubic yards of mulch. The calls are coming in again, though. We've had two or three since Friday, and we've got at least two services this week.

1:01 PM  

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