And So Begins My New Life

Join me as I embark on a new life and new career in Funeral Services.

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Location: Southeast, United States

I'm a Funeral Services graduate embarking on a new career. I graduated high school in 1981, served honorably in the United States Navy from 1982-1986, been married since 1986, and have one son. I've relocated to a new state and have begun working in my chosen profession of Funeral Services, and I've never been happier.

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Friday, November 13, 2009

Some Days I Just Want To Smack Him

I started working at our new location yesterday. I spent the day going through the files for October and November, making sure all the paperwork was in order. There were several files that did not have the Social Security forms filled out and faxed, so I took care of those. Today, I was working and some people came in. They lost someone, and wanted cremation. I called "home office" and was told to sit down with them and start getting the information for the death certificate. My boss would be over shortly to take over if the services were to be more detailed. It wound up being simple cremation, which I handled. They picked an urn, paid for everything, and left. I'm in the office typing up the death certificate and permits, and my boss notices that I did not post payment on the back of the contract. I did, however, for the benefit of the family, note on the front of the contract that everything was paid in full, by whom, and the check number. I tell my boss I will get to it. He kept harping on the fact that I hadn't posted it yet, and I kept telling him I would. He kept on, and finally I snapped. I said, "I'm going to do it, give me a chance to get to it! And you're a fine one to talk. You don't post them on your contracts, either!" He looked at me with a perfectly straight face, and says, "No, {secretary} does it." Unbelievable.

Later, he met with a family who had called in. Afterward, he gives me the paperwork to complete while he gets ready to go to the hospital to get the body. He changes his mind and has me go, because the family will be back with payment shortly. I get up, indicate the typewriter and the file, and say, "ok, there's the death certificate and the permit to finish." He tells me, "I don't do those." I asked him about funeral directors completing their own files, and he proceeds to brag about how he "landed" the call and got them to use us, as if that was the extent of his responsibility. Some days I just want to smack him.

3 Comments:

Blogger Joqui Housley said...

wow, I would want to smack him too... what an interesting job you have.. glad I found your blog

1:32 AM  
Blogger Granimore said...

Thanks for the comment, Joqui. In reality, these kinds of situations only come along once every couple of months or so. For the most part, I pick my battles and try not to let the rest bother me.

7:51 PM  
Blogger livingdedgrl said...

i almost think we work together! LOL !!!

12:20 PM  

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